Royal Greens Professional Lawn Care in Frederick, MD Closed now

Reviews about Royal Greens Professional Lawn Care

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  December 26, 2019, by David Ward
  I had Royal Greens for many years. The have a good program, but in the last few years, their service has deteriorated. Early spring applications don't get done until mid-late April (should be done in March). Worst of all, I had seeding and aeration scheduled as part of my regular program. I had to call them three times and they finally came out on October 15. October 15 is the last day of the normal seeding window for our area. They were supposed to come on Tuesday and never showed up. I had to call again and they finally came on Thursday. The technician only did the front yard, skipped the entire backyard and billed me for both. I find that incredible. Called to complain and the owner said the technician would come out Friday to do the backyard. Never showed up. Called again and the technician finally came out on Monday. Of course, by that time, we're outside of the normal seeding window and the seeding will probably do nothing. I think Royal Greens is a case of a decent program that's gotten too big and they can no longer service their customer base.
• ★ ★ ★ ☆ ☆

  January 25, 2019, by Laura Guischard
  I called Royal Greens for lawn aeration and seeding. My service date had to be rescheduled due to rain. When I received a reschedule voicemail and my reminder call, 'fertilizer' was mentioned. I indicated that I had never requested fertilizer and didn't care to have it applied to my lawn. I was assured it would be taken off of my invoice. I then received a call from Jim who was convinced that if I chose not to use fertilizer (which, by the way, costs more than a quarter of the price of aeration/seeding), I would be doomed to have a brown, dry lawn in the spring. He didn't seem to understand or care that if it *hadn't* rained the previous week, they would have completed a service and expected payment for a service that I had never authorized. Service was okay. They left a bag of seed to fill in spots for the future. That was nice. Moral of the story- double check the tasks they plan to do in your yard.