Ashley HomeStore in Frederick, MD Closed now

Reviews about Ashley HomeStore

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  August 08, 2020, by Rachel Leibovitz
  Stephanie was so helpful. She really listened to me about what I wanted and gave me time to be sure of my choice. She was helpful but not pushy. I would go back for sure.
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  May 29, 2020, by kevin bindel
  This has been the worst buying experience I have ever had purchasing furniture, from the sales person trying to juggle 3 other customers to make his commission to being quoted three different prices and waiting 2 hours just to get the final price and pay. Still waiting on all the pieces to show 6 weeks later and the manager Ashley has the worst customer service skills I’ve encountered, no empathy and even laughed at me during our conversation. Must be desperate for employees cause the manager I dealt with 4 weeks ago James I was told is no longer there. If you want to be appreciated when you spend thousands of dollars BUY elsewhere this place does not value its customers
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  February 03, 2020, by Jenny Floyd
  Joanna was very patient and helpful on our recent visit. She helped locate matching pieces and suggested sets that may work for our needs. Mayuri was great at customer service despite the fact that we were still there when they were closing for the night. Great experience. Always like shopping at Ashley!